If you are a marketing associate and have any questions concerning your provider law firm, marketing or contract issues, you are to contact the Home Office Associate Services at (580) 436-7424. If you have a question concerning your own LegalShield contract, you are to contact the Home Office Member Services Department at (800) 654-7757. The provider firm is not authorized and is prohibited by Home Office from becoming involved in any such issues. These two departments have experienced staff trained to assist you with these types of issues. Attempts to contact the provider firm will simply result in you being referred to Home Office. In your marketing efforts there may be an occasion when you have questions as to whether your provider firm will be able to assist a prospective member. Please do not call the provider firm with regards to prospects or to inquire as to whether we can help that prospective member. Such questions should be directed to Home Office Associate Services. If Associate Services should need any further information from the provider firm, they will contact us directly. We have been prohibited from becoming involved in these issues.
Please note the only two languages which the LegalShield contracts are sold in the State of California are in English and Spanish. A member must be able to communicate in either of those two languages in order to be a member. If they are unable to communicate in either of those languages we will be unable to service that member. This will result in the cancellation of that membership and a refund of all monies.
Parker Stanbury LLP, in its Los Angeles office, hosts an Open House for associates on the second Tuesday of most months at 10:00 a.m. All associates are welcome, but due to space limitations, pre-registration for this event is required. In order to make a reservation please contact Associate Serivices at (580) 436-7424. This is a very popular event and we ask that if you do make a reservation that you attend as you are preventing other associates the opportunity. Only those associates who have pre-registered will be allowed to attend.